Processes & Systems

Online or predominantly digital processes

Related Stakeholders

Related Dimensions

Process

Informedness

The extent to which those making decisions understand the information critical to making that decision. To what extent: Do participants gain critical context about tradeoffs and consequences of different decisions? Is this sourced from: Experts? The existing authorities, who may have extensive context? A broad diversity of constituents? The most impacted stakeholders? The powerful stakeholders, whose incentives are critical to having the decision “stick”?
Process

Substantiveness

The extent to which decisions are substantive (e.g., actionable, consequential) rather than nonsubstantive (e.g., vague, simplistic, inconsequential). To what extent: Is the decision directly actionable and implementable? Does the decision meaningfully address the issues? Does the decision grapple with the necessary levels of complexity? Is uncertainty appropriately managed and accounted for? Are risks to implementability accounted for?
Process

Deliberation

The extent to which decisions are considered and well-reasoned (rather than superficial and reactive). To what extent are those involved: Able to (and supported to) move from shallower to deeper goals and values? Able to (and supported to) collaborate where necessary? Able to address issues within the available time?
Process

Robustness

The extent to which the process is robust to suboptimal conditions or adversarial or coordinated manipulative behavior. To what extent is the process or system vulnerable to: Suboptimal conditions or broken assumptions (e.g., low turnout, larger power asymmetries)? Strategic behavior and manipulation? False claims (e.g., of manipulation)?
Process

Representativeness

The extent to which key decisions are representative of the views of the constituent population. To what extent: Is there sufficient representation at critical parts of the process, including (a) proposing decisions, and (b) making ultimate decisions? Are there barriers leading to bias in representation?
Trust

Awareness

The relevant public is aware of the democratic process. To what extent is the relevant public aware: That the democratic system exists? How it works? What it is being used for? How they can be involved?
Process

Legibility

The extent to which the processes and decisions are accessible, understandable, and verifiable. To what extent is information (a) accessible, (b) understandable, (c) verifiable about the: Processes/ systems used to make decisions? The execution of these processes? Decisions being made? Reasons and inputs feeding into decisions?
Meta

Adaptability

The extent to which democratic processes can be designed and modified to fit specific requirements. To what extent can: Processes be designed to meet desired outcomes or system needs, given constraints? Process designers easily construct coherent processes for novel applications or emerging challenges?
Meta

Scalability

The extent to which deliberative processes can expand in scope, geography, and participant numbers while maintaining quality and effectiveness. The extent to which deliberative processes can expand in scope, geography, and participant numbers while maintaining quality and effectiveness. To what extent can: Processes operate effectively at transnational levels? Large numbers of participants be accommodated without compromising deliberation quality? Multiple, decentralized processes be coordinated and synthesized productively?
Meta

Process Speed

The extent to which deliberative processes can be conducted efficiently. To what extent can process duration be minimized without compromising quality or reliability?
Meta

Measurability

The extent to which deliberative processes and their outcomes can be quantified, assessed and compared. The extent to which deliberative processes and their outcomes can be quantified, assessed and compared. To what extent can: Desired outcomes be measured? Required data be collected reliably and affordably? Different methods, processes, and systems be compared?
Meta

Learning Speed

The extent to which knowledge about deliberative processes can be generated, shared, and applied to improve the field. To what extent can: Research opportunities be coordinated and data systematically collected? Trials be conducted rapidly enough to enable iterative learning? Are experimental designs rigorous enough to generate actionable insights?
Delegation

Integration

The extent to which the commissioning authority integrates the democratic process into key elements of its decision-making and operations. To what extent is the authority structuring its internal communications and operations to: Provide critical context to the democratic process/system? Integrate democratic process outputs in its actions? Trigger democratic processes when/if required?
Delegation

Bindingness

The authority technically and legally binds itself to democratic decisions. The authority technically and legally binds itself to democratic decisions. To what extent can the unilateral authority bind itself to acting in accordance with the democratic decision: Technically? Legally? (E.g., has developed the needed technical and/or legal infrastructure for binding; binding may be done through a mix of locks, forces, incentives, or overarching powers, e.g. legal system; physical limitations, etc.)
Trust

Accountability

There are external watchdogs and accountability structures monitoring the execution of the democratic process and the implementation of its outputs. To what extent are: There well understood lines of oversight and accountability? Sufficiently influential/powerful organizations focused on holding authorities to their promised levels of democratic involvement? Authorities and democratic systems responsive to such accountability mechanisms?

Related Capabilities

Enumerate scenarios

Urgent Informedness
Ability to generate lists of likely scenarios, including edge cases, in which decisions will be applied, to help participants better understand the issue space.

Integrate wider-public

Informedness
Ability to provide those not in the room deliberating with opportunities to constructively and fairly contribute input into the process.

Represent complexity

Substantiveness
Ability for final outputs to be nuanced, concrete, decisive, and comprehensive.

Facilitate deliberation

Urgent Deliberation
Ability to develop appropriate process workflows and support mixed groups to reach successful outcomes.

Support collaboration

Deliberation
Ability of participants to collaboratively work together to develop policies and other complex artefacts.

Enable reason-giving

Deliberation
Ability to facilitate mutual understanding and reason-giving, including by supporting the development of critical thinking skills and preferences in individuals.

Localize participation

Deliberation
Ability to run processes in multiple languages and cultural contexts in real time and account for linguistic differences in the precise intent of outputs.

Navigate contexts

Deliberation
Ability to facilitate tolerance, discussions and collaboration across differences (historical and ongoing).

Resist manipulation

Urgent Robustness
Ability to resist manipulation that would decrease trustworthiness, legitimacy or unfairly influence the outcome.

Maximize neutrality

Urgent Robustness
Ability to increase, demonstrate, or measure the neutrality of key aspects of a process.

Navigate conflict

Robustness
Ability to address, resolve and navigate conflicts that emerge within the process.

Handle challenges

Robustness
Ability to withstand changing contexts and less-than-ideal conditions.

Activate learning

Urgent Informedness
Ability for diverse participants to efficiently and effectively learn relevant information, such that they can actively apply their learnings in the process.

Select participants

Representativeness
Ability to fairly select participants according to some definition of representation.

Support participation

Representativeness
Ability to provide accessible, welcoming and compelling processes enabling diverse participation.

Simulate participation

Representativeness
Ability to simulate the interactions and decisions of actors (e.g., participants, stakeholders, facilitators, experts), subprocesses, or entire processes (e.g., for rapid process iteration).

Forecast impacts

Urgent Informedness
Ability to effectively and easily model complex systems, to help participants understand the potential impacts of different decisions.

Routing and synthesizing

Informedness
Ability to route and synthesize data, revealing critical information, e.g. identifying common ground, high-potential ideas, thoughtful perspectives, insightful experiences, cruxes, forecasts, while helping to minimize the time required to do tasks.

Evaluate claims

Informedness
Ability for participants to evaluate claims made during the process by any actor or source.

Inform wider-public

Awareness
Ability to communicate the “deliberative journey” of a smaller group process to the broader population (especially critical when providing ways for a mass public to participate back with their feedback, perspectives, or direct power via referendums).

Ensure transparency

Legibility
Ability for the process to be open to the public (where possible given privacy considerations).

Make verifiable

Legibility
Ability for integrity of the process to be verified and audited.

Include voiceless perspectives

Representativeness
Ability to fairly include the perspectives of those that are not represented in the process, including people who are not present (future generations, young people or other representation constraints), and non-human entities (natural phenomena or animals).

Produce adaptable outputs

Substantiveness
Ability for final outputs to be adaptable to changing contexts while retaining clear intended outcomes and specificity.

Produce implementable outputs

Substantiveness
Ability to produce outputs in immediately actionable forms (e.g. policies, budgets, AI constitutions, town plans etc.)

Curate context

Informedness
Ability to provide complete context to participants, including things like background information, subject matter fundamentals, relevant considerations, tradeoffs, and possible options.

Tailor designs

Adaptability
Ability to design processes that are optimized for desired outcomes, given constraints.

Build process workflows

Urgent Adaptability
Ability to construct process workflows that achieve intended outcomes in given contexts.

Work transnationally

Scalability
Ability to run deliberative processes at the transnational level by navigating challenges such as legitimacy, logistics, and cultures.

Scale out

Scalability
Ability to accommodate large numbers of people into a process whilst retaining high deliberative quality.

Manage subsidiarity

Scalability
Ability to host decentralized processes simultaneously or sequentially and productively distill them into one central process.

Optimize run-time

Process Speed
Ability to run time-minimal processes subject to performance and reliability thresholds.

Manage data

Process Speed
Ability to manage, route and surface data produced by the process throughout the process.

Evaluate processes

Urgent Measurability
Ability to measure desired outcomes to compare methods, processes and systems.

Gather process data

Urgent Measurability
Ability to gather process data in a cheap, reliable, accessible manner.

Collectivize data

Learning Speed
Ability to make data open and easily available to researchers.

Simulate prototyping

Urgent Learning Speed
Ability to run trials that are good enough to learn from, and fast enough to enable rapid testing of new methods and process comparisons.

Integrate operationally

Integration
Ability for processes and outputs to integrate operationally into decision-making processes and cycles.

Integrate culturally

Integration
Ability to integrate deliberation in the organizational culture of an authority.

Integrate transnationally

Integration
Ability to integrate with transnational and interorganizational systems.

Trigger processes

Integration
Ability to automate process deployment.

Navigate ambiguity

Bindingness
Ability to ensure that, given potential ambiguity of decisions, the authority takes actions as close to the intended ones as possible.

Enforce accountability

Accountability
Ability to create consequences for accountability failures.